Privacy Policy

This notice concerns our website at www.terra-sjapparel.com.

Our mailing address is:
Terra SJ Apparel
7906 Foothill Blvd
Sunland, CA 91040

You can reach us via email at info@terra-sjapparel.com.

If you have any questions, please contact us during business hours (Monday–Friday, 9 AM–5 PM PST) or via live chat on our website.

Privacy Notice

This privacy notice discloses the privacy practices for www.terra-sjapparel.com. This policy applies solely to information collected by this website and explains:

  • What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to information that you voluntarily provide to us via email, checkout forms, or other direct contact methods. We do not sell or rent this information to anyone.

Your information will be used to respond to you regarding the reason you contacted us. We do not share your information with any third party outside of our organization except as necessary to fulfill your request (for example, to ship an order).

As part of a transaction on our site, you may be subscribed to our marketing emails unless you have previously opted out. If you prefer not to receive promotional messages, you can unsubscribe at any time or contact us directly to opt out.

Unless you request otherwise, we may contact you via email in the future to inform you of new products, special offers, or updates to this privacy policy.

If you provide a postal address, we may occasionally send you printed materials about new products, events, or promotions. You can opt out of these mailings at any time by emailing us or contacting our customer service team.

Registration and Orders

To use certain features of this website, you may be required to complete a registration form. During registration, you might provide information such as your name and email address. This information helps us contact you about products or services in which you’ve expressed interest. Optional demographic details (like gender or age) may also be collected, but they are not required.

When placing an order, we will request your contact information (such as name, billing address, and shipping address) and payment information (such as credit card number and expiration date). This data is used solely to process payment and deliver your order. If we encounter any issues processing your purchase, we will use this information to contact you.

We use trusted third-party partners, such as shipping providers and payment processors, to complete your order. These companies are given only the information necessary to perform their services and are not permitted to use it for other purposes.

Cookies

Our website uses “cookies” to enhance your browsing experience. Cookies are small data files stored on your device that help our site recognize repeat visitors, save preferences, and improve usability. For example, cookies allow you to stay logged in between sessions and help us understand which content is most relevant to our visitors. Cookies do not link to personally identifiable information unless you provide it voluntarily.

Links to Other Sites

This website may contain links to third-party sites. Please note that we are not responsible for the content or privacy practices of these external websites. We encourage you to review the privacy statements of any site that collects personally identifiable information.

Your Access to and Control Over Information

You may opt out of any future contact from us at any time. You can do the following by contacting us via info@terra-sjapparel.com or through our website chat:

  • See what data we have about you, if any.
  • Change or correct any data we have about you.
  • Request that we delete your data.
  • Express concerns about how we use your information.

Security

We take security seriously and use appropriate measures to protect your personal information. When you submit sensitive data, such as payment information, it is encrypted and transmitted securely using SSL (Secure Socket Layer) technology. You can verify this by checking for the lock icon in your browser and ensuring the website address begins with “https.”

While we use encryption to protect data transmitted online, we also safeguard your information offline. Only employees who need access to perform specific job duties (such as billing or customer service) are granted access to personal information. All systems storing such data are kept in a secure environment with restricted access.

Contact Information

If you believe that we are not abiding by this privacy policy, please contact us immediately at info@terra-sjapparel.com.